FAQ
What types of products do you offer?
We supply a wide range of road safety / traffic‑safety / road‑management equipment — including (but not limited to) traffic cones, reflective signage, crash barriers, vehicle detection sensors, warning lights, road‑marking tools, and other safety accessories. We also support custom solutions when standard products do not meet client needs.
How can I request a quote or price list for bulk / B2B orders?
Simply contact us via our “Contact Us” page or send an email with your required product types, quantities, and delivery destination. We will respond with a detailed quotation (unit price, total cost, shipping/handling, lead time). For large orders or long-term contracts, we are open to negotiating discounted pricing.
What are your minimum order quantities (MOQ) and lead times?
MOQ and lead time depend on the product type, quantity, and whether customization is needed. For standard road‑safety products, MOQ is typically reasonable. Lead time is generally X–Y weeks after order confirmation (depending on order size and current production backlog). For custom orders the lead time will be slightly longer — we will inform you in the quotation.
Do you provide product customization (e.g. custom signage, colors, logos)?
Yes — we can customize products (e.g. signage graphics, reflective colors, logos) per client requirements, as long as you provide the design specifications. Please indicate your customization requirements when requesting a quote so we can evaluate feasibility and any additional cost/time involved.
What are your shipping and delivery conditions (packaging, shipping method, international delivery)?
We package products securely to prevent damage during transportation. For domestic clients we ship via trusted carriers; for international clients we offer export packaging and work with reliable freight/shipping partners. Shipping costs, transit time, and export documentation (if needed) will be included in the quotation.
What payment methods do you accept?
We accept standard B2B payment methods: bank transfer (wire), letter of credit (L/C), and possibly other negotiated methods depending on order size and client history. Payment terms (e.g. deposit percentage, balance payment, payment on delivery) will be clarified in the quotation or pro forma invoice.
What is your policy on product quality, warranty, and after‑sales service?
All products are manufactured to meet relevant quality and safety standards. If any product is found to be defective or damaged upon arrival, please contact us within a specified period (e.g. 7–14 days) with photos and order details — we will assist with replacement or refund per our after‑sales policy. For custom products, we require confirmation before production; once approved, changes may incur additional charge or longer lead time.
Do you offer support for large-scale projects (e.g. highway construction, municipal road‑safety programs)?
Yes — we have experience supplying road‑safety equipment in bulk for large infrastructure or municipal projects. We can support project‑based procurement, including phased deliveries, volume discounts, customization, and compliance with project specifications. Please contact us to discuss project requirements and delivery schedule.